If you have ordered as a private customer, you can exercise the contractual right for free return according to the German “Widerrufsrecht” (right of free return).
If you have ordered as a business customer, our acceptance of return is a voluntary service without any legal obligation.
Please send all items at your charge back to
DATA2000 GmbH
Kolibri Versandservice
Winsbergring 8
22525 Hamburg
Germany
Important: if you are shipping from a non-EU country, please stick a customs declaration with the type of goods and the purchase price on the shipment! Otherwise we will have to refuse acceptance and have the shipment sent back to you.
As soon as we have received and checked all items, whether they are in perfect condition, we will refund 100% of all returns for private customers.
For consultants, schools, and businesses, a handling fee of 20% is nonrefundable.
