In the most cases the domestic delivery time (i.e. from Germany to Germany) is 3-5 workdays. To determine the delivery time outside of Germany, simply add the number of (work)days given below. For advance payment, all statements regarding delivery times are understood to be from the day of order origination.
|From Germany to||Europe and North America||Rest of World|
|Letter or letter of goods (“Warenpost”)||+5 days||+10 days|
|DHL Standard||+10 days||+16 days|
|DHL Premium||+5 days||+8 days|
|UPS||+3 days||+6 days|
For deliveries outside the EU over 1000.00 €, the delivery time is extended by 2-3 days, as we have to register the delivery for export at the German Customs and wait for approval.
Depending on the capacity of the customs authorities, customs clearance in the destination country may lead to delays of up to 7 working days. It is normal that the shipment tracking pauses. In the meanwhile please refrain from inquiring about the delivery status.